FAQs
Our standard delivery timeframe is 3-7 business days for metropolitan areas. For regional areas, delivery may take 7-14 business days. Express delivery options are available for urgent orders. All delivery times are estimates and may vary based on product availability and your location.
Yes, we offer professional installation services for all our bathroom and kitchen products. Our certified installers have extensive experience with tapware, vanities, showers, and other fixtures. Installation services can be booked during checkout, and our team will contact you to schedule a convenient installation date.
We offer a 30-day return policy for unused products in original packaging. For faulty products, we provide a 12-month warranty. Custom-made items and clearance products are final sale and cannot be returned. Please contact our customer service team to initiate any returns or exchanges.
Yes, we offer sample swatches for most of our finishes including matte black, chrome, brushed nickel, and gold. Sample requests can be made through our website or by contacting our showroom. Samples are typically delivered within 2-3 business days and help you make the perfect choice for your bathroom design.
Absolutely! We offer special commercial pricing for builders, contractors, and developers. Our commercial team can provide volume discounts, dedicated account management, and project coordination services. Please contact our commercial department to discuss your specific requirements and receive a customized quote.